Family Vision Care of Ponca City Privacy Policy

What information we collect

When you use the contact form on this site, we collect your name, email address, whether you are an existing patient, and the message you send us. Like most websites, we also automatically collect some technical information from every visitor — IP address, browser type, device type, and pages visited — through Google Analytics.

How we use it

We use the information you submit through our contact form to respond to your questions and requests. We use analytics data in aggregate to understand how people use this website and to improve it. We do not sell your information.

Third-party services

The following services may process data from this site:

• Google Analytics — collects anonymized usage data (pages visited, approximate location, device type) with IP addresses anonymized.
• Google Search Console — crawl and search performance data.
• Cloudflare — hosts this website and processes IP addresses for security and content delivery.
• ClearSite (My Media Matters) — receives and stores contact form submissions on our behalf.
• pay.balancecollect.com — our third-party payment processor for the “Pay Online” link. Payment information is handled entirely by their service and never touches this website.

Cookies

This site uses Google Analytics cookies to understand site usage. You can control or disable cookies through your browser settings at any time.

Data retention

Contact form submissions are retained as long as needed to respond to your inquiry and for our business records. Analytics data is retained according to Google Analytics’ standard retention settings.

Your rights

You can ask us what information we have about you, or ask us to delete it, by calling us at 580-762-5700.

Children’s privacy

This website is not directed at children under 13, and we do not knowingly collect information from children under 13.

Contact us

Questions about this privacy policy? Call us at 580-762-5700.